Privacy Policy

Main Street Veterinary Hospital, PLLC (“MSVH”) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the MSVH website and governs data collection and usage. By using the MSVH website, you consent to the data practices described in this statement.

Collection of Your Personal Information

MSVH collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. This information is collected on an opt-in basis only, through various web forms throughout the site. MSVH also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by MSVH. This information can include, but is not limited to: your IP address, geographical location, browser type, domain names, access times, and referring website addresses. This information is used by MSVH for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MSVH website.

MSVH encourages you to review the privacy statements of websites you choose to visit from MSVH so that you can understand how those websites collect, use, and share your information. MSVH is not responsible for the privacy statements or other content on websites outside of the MSVH and the MSVH family of websites.

Use of Your Personal Information

MSVH collects and uses your personal information to operate the MSVH website and deliver the services you have requested. MSVH also uses your personally identifiable information to inform you of other products or services available from MSVH and its affiliates. MSVH may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

MSVH does not sell, rent, or lease its customer lists to third parties. MSVH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, MSVH may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MSVH, and they are required to maintain the confidentiality of your information.

MSVH does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

MSVH keeps track of the websites and pages our customers visit within MSVH, in order to determine what MSVH services are the most popular. This data is used to deliver customized content and advertising within MSVH to customers whose behavior indicates that they are interested in a particular subject area.

MSVH websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MSVH or the site; (b) protect and defend the rights or property of MSVH; and (c) act under exigent circumstances to protect the personal safety of users of MSVH or the public.

Use of Cookies

The MSVH website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize MSVH pages or register with MSVH site or services, a cookie helps MSVH to recall your specific information on subsequent visits. This simplifies the process of recording your personal information such as billing addresses, shipping addresses, and so on. When you return to the same MSVH website, the information you previously provided can be retrieved, so you can easily use the MSVH features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MSVH services or websites you visit.

Security of Your Personal Information

MSVH secures your personal information from unauthorized access, use or disclosure. MSVH secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to This Statement

MSVH will occasionally update this Statement of Privacy to reflect company and customer feedback. MSVH encourages you to periodically review this Statement to be informed of how MSVH is protecting your information.

Contact Information

MSVH welcomes your comments regarding this Statement of Privacy. Please contact MSVH at: 20306 N. Main Street, Cornelius, NC 28031.